We are a family-owned and operated café that specializes in offering our guests unique experiences through food and drinks. Our mission is to positively impact our guests’ and team’s lives through meaningful interactions every day. We have learned that we’re not just a coffee shop or a tea house, but to many of our regulars we are so much more - a warm and welcome space, a place where they know they belong. If you can love our guests first, the rest comes naturally. We are growing and looking for superstars to invest in, people who impact positive change, offer feedback to help us improve, and whom are interested in building a successful career.
Thankfully, The Modern Rose is usually very busy, often working at a fast pace. This role does require the candidate to be on their feet, walking back and forth for a few hours at a time, making drinks and dishes, serving guests with an authentic smile on, lifting and stocking items, etc. Please be aware of this before seeking employment with us.
Primary Duties & Responsibilities
Open & Close
Opening and closing the café according to the Company’s SOPs and local guidance
Create the beverages and dishes according to the Company’s SOPs to provide our guests with a consistent and unique experience
Warm & Welcome
Always interact with guests in a friendly and warm manner to welcome them and provide a stellar experience
Solve problems on the fly by using common sense discretion to balance protecting the business’s interests and creating a memorable guest experience
Coffee & Tea
Being a subject matter expert on our coffee and tea program,
paid training is provided
People-first attitude - LOVE OUR GUESTS
Teamwork superstar; good leaders first know how to follow. We all do everything, so being able to depend on each other is important.
A curious mindset, seeking to learn and grow every day
Food service experience is preferred, but not required for the right candidate with the right attitude!
Attention to detail is a must
Creativity is an important value for a Rose Team Member
Focused on solutions, not problems
Weekend availability, available open to close (930a-530p)
One free drink per shift
Opportunity to earn paid training with our roaster to learn more about coffee theory and production
Room for advancement
Leadership that listens!